A vendor-related data service degradation impacted a subset of users, resulting in intermittent connectivity issues and difficulties establishing or maintaining active data sessions.
Start Time: 13 May 2026, 00:28 UTC End Time: 13 May 2026, 09:00 UTC
The issue was identified and escalated with the upstream provider, and recovery actions were carried out throughout the incident window. Services have since stabilized, and the incident has been fully resolved. We continue to monitor the platform closely to ensure normal service performance.