Data service degradation on IMSI 7 - 14 May

Incident Report for ConnectedYou

Resolved

This is to update you regarding the following incident:

Incident Status: Resolved

Description: The sponsor has informed us that services have been recovered for devices using IMSI 7. Data services are currently operating normally, and we are continuing to monitor the situation closely to ensure service stability.
Posted May 15, 2026 - 00:01 UTC
This incident affected: Connectivity (CYTL07).